Shopping Guide

■ How to Shop

New customers may sign up for a new account with an e-mail address. 

■ Order Tracking 

Please log in to your account and click Orders—Tracking to track the processing and shipment of your order.

■ Payment Method

You can pay the order by credit card. (Visa, Master, JCB, UnionPay) 

The orders will be paid in TWD. (Taiwan dollars)

■ Tax / Duty

Custom policies vary in each country and the recipient is responsible for paying taxes/duties upon receiving their package.

■ Can I cancel an order or update the order quantities and items?

After completion of your payment, we will not be able to “modify” your order information, “add items” or “combine” multiple orders due to inventory and accounting accuracies. Please double-check your order prior to making your payment.

■ Can I update the shipping details?

After completion of your payment, we will not be able to “modify” the shipping details, such as “Recipient Name”, “Contact Number”, “Address”. Please double-check the shipping details prior to making your payment.